Coronavirus (COVID-19) Updates to the NC Campus Community

Coronavirus (covid-19) faq

Information for Students

The College has suspended in-person undergraduate classes as of Monday, March 16, through the remainder of the spring semester.

  • The last day of in-person instruction was Friday, March 13.
  • There were no classes on Monday and Tuesday, March 16-17, as the College finalized its preparation for remote instruction.
  • As of Wednesday, March 18, faculty is conducting undergraduate classes, assignments and exams remotely through the remainder of the semester.

In-person graduate instruction was suspended on Friday, March 20, in accordance with the Illinois Governor’s stay-at-home directive. Graduate students in fieldwork placements off-campus should communicate with their program directors regarding their status. 

Campus residence halls are closed. All students were asked to checkout of their residence hall rooms and return to their permanent residences by Wednesday, March 18. Limited exceptions to stay on campus were made for students who could not return to their permanent residences.

The College will consider limited exceptions to allow certain students to remain in on-campus housing. Students in need of an exception must complete the following form no later than Tuesday, March 17, at 12:00 p.m. to request to stay. Students will receive written notification of the outcome of their request via email from residencelife@noctrl.edu. Only students who receive written permission from the Office of Residence Life will be permitted to remain in campus housing. The Office of Residence Life will review and respond to requests on a case-by-case basis and as quickly as possible.

Exceptions may include:

  • International students who cannot return home at this time.
  • Students for whom moving out/returning home would create serious hardship in participating in remote instruction due to access to technology related resources.
  • Students for whom returning home would be unsafe given the circumstances of their home life.
  • Students whose permanent address is North Central College.

Note: Students who are permitted to remain in campus housing will likely be required to relocate to another building or room as deemed necessary by the Office of Residence Life. Communication regarding a move will follow.

Kaufman Dining Hall will continue campus food service, but will be implementing some changes. Starting March 16, rather than a self-service model, all food will be served directly to students, and the dining hall will use disposable products. These steps are being taken for health and safety reasons as part of the plan to minimize the spread of illness.

Visit new.dineoncampus.com/ncc for up-to-date information regarding hours of operation.

Please note the following dining options will be closed beginning March 14 until further notice:

    • Rolland Center Boilerhouse
    • The Cage
    • Au Bon Pain
    • Freshens

Students moving out of campus housing will receive a credit on their account for the prorated portion of unused meal plans. Bonus bucks are included in the total cost of the meal plan.

The College transitioned to remote instruction as of Wednesday, March 18, through the remainder of the spring semester. These have been unprecedented circumstances, and while this was not the way we expected our 2019-2020 academic school year to proceed to completion, our faculty are dedicated to delivering a high quality academic experience to all of our students in a remote learning environment. As students will receive full academic credit for completed courses, the College will not issue tuition refunds.

Refunds will be provided to students who move out of their residence hall and return to their permanent residence. Refunds for residence halls and meal plans will be calculated on a prorated basis adjusted for financial aid if appropriate. Student Accounts and Financial Aid records will be processed 45-60 days after a student moves out of campus housing, and account credits and/or refund checks will be available after record processing. We appreciate your patience  during this process.

The College will not be able to calculate the amount that will be credited to a student’s account in advance of a student officially moving out of their residence hall room. Please note in all cases the portion of financial aid for housing allowance will be less than the billing adjustment for residence hall room and meal plan, so a student will not owe additional amounts. Student Accounts and Financial Aid records will be processed 45-60 days after a student moves out of campus housing, and account credits and/or refund checks will be available after record processing.

Individual students should contact their work supervisors to discuss their plans and negotiate any necessary changes to their student work position or schedule. In some circumstances, the changes to the College’s instructional delivery model may mean that the student work that was being performed is no longer necessary. If financial hardship is a concern, students should contact the Office of Student Affairs at studentaffairs@noctrl.edu for assistance.

Students with serious financial need are encouraged to complete the Cardinal Operation Hope and Help Financial Assistance Application to request emergency funds for food, clothing, shelter, transportation, or educational needs.

If your internship or placement is ending, contact your North Central faculty supervisor/instructor for assistance. Where possible, alternative web-based simulations, alternative assignments, and other forms of remote instruction will be provided to ensure you achieve critical learning outcomes you would have gained through the placement. The faculty supervisor/instructor can confirm how many placement hours you have completed to date and will work with you to determine what additional work, if any, you will need to do to complete the placement. Once your faculty supervisor has determined if any additional coursework is needed, they should submit an Internship/Field Placement Suspension Planning Form to the Registrar’s office on your behalf with your academic plan and provide you with a copy of the form.

Faculty members have been hard at work preparing for and implementing the College’s remote instruction plan. This work will continue in preparation for classes to resume on Wednesday, March 18.

Faculty will communicate in writing regarding how instruction in each class will be delivered, and anything additional you will need to be prepared for your classes in whatever new format is chosen. If your faculty chooses to deliver your course in a synchronous fashion, meaning that the entire class and the faculty member are logged into a virtual classroom at the same time, your course will be delivered at its regularly scheduled time (Central Standard Time).

If you need assistance accessing necessary technology such as computer or WiFi access to fully engage in remote instruction, please contact Student Affairs at studentaffairs@noctrl.edu.

Note that the Carnegie Hall computer labs are available on campus to students. To request access to Carnegie Hall for this purpose, please email campussafety@noctrl.edu. If you use computers in one of the Carnegie labs, please practice appropriate social distancing when doing so. 

Additional concerns about your ability to complete course requirements as a result of limited or no off-campus Internet access should be directed to faculty regarding potential course assignment options.

Some Internet Service Providers may be offering free or reduced cost Internet access options for individuals who do not otherwise have access to WiFi in their homes.

If your faculty chooses to deliver your course in a synchronous fashion, meaning that the entire class and the faculty member are logged into a virtual classroom at the same time, your course will be delivered at its regularly scheduled time (Central Standard Time).

If your instructor chooses to host a virtual classroom, it will take place at the same time the course was regularly scheduled (Central Standard Time) and you will be expected to participate at the scheduled time. If you are unable to access the remote learning environment successfully, you should work directly with your instructor to explore options and potential for alternative assignments.

At this time, you may continue to use on-campus labs, lounges, and other campus facilities and Wi-Fi services if you are able. If this option is not possible, you should work directly with your instructor to determine appropriate alternative course assignments.

Tutoring services will continue via remote instruction through Blackboard. Additional information on how to register for remote tutoring will be available soon from the Center for Student Success.

BURST Structured Study sessions have been canceled for the remainder of the semester.  

All musical ensembles are canceled for the remainder of the spring 2020 semester. Individual lessons will continue and the Music Department and instructors will provide students with details regarding the delivery mode and format of their future individual lessons.

Registration for the 2020-21 academic year has been postponed to give students and faculty time to adjust to remote learning, and to give students more time to work with academic advisors to address any remaining questions.  It is anticipated that priority registration will begin on Monday, April 6. Your new priority registration date and time will be sent to you in the near future.

The Office of the Registrar will accept email approvals in lieu of physical signatures on all forms for the 2020-21 enrollment period. Once your priority registration window opens (both date and time), you can forward an email chain to registrar@noctrl.edu  via your North Central email showing an instructor’s agreement to 1) waive a prerequisite to the course; or 2) allow you to add the specific class. Upon receipt of this email, with all necessary forms attached, you will be enrolled in the specified course(s). A confirmation of your registration will be sent to you via campus email once it has been processed.

The Registrar Office cannot accept signed Add a Course forms early; you must complete the registration process individually once your priority registration window (both date and time) opens. However, the Office of the Registrar will accept email approvals in lieu of physical signatures on all forms for the 2020-21 enrollment period. Once your priority registration window (both date and time) is open, you can send a scan or picture of your signed add slip to registrar@noctrl.edu via your North Central email. A confirmation of your registration will be sent to you via campus email once it has been processed.

For more information about the College’s Spring 2020 Pass/No Pass Grading Policy, visit our newly created FAQ page.

Information for Faculty

The College suspended in-person undergraduate classes as of Monday, March 16, through the remainder of the spring semester.

  • The last day of in-person instruction was Friday, March 13.
  • There were no classes on Monday and Tuesday, March 16-17, as the College finalized its preparation for remote instruction.
  • As of Wednesday, March 18, faculty is conducting undergraduate classes, assignments and exams remotely through the remainder of the semester.

In-person graduate instruction was suspended on Friday, March 20, in accordance with the Illinois Governor’s stay-at-home directive. Graduate students in fieldwork placements off-campus should communicate with their program directors regarding their status. 

Campus offices will remain open to faculty and staff. Later this week, additional details will be shared with the campus community regarding which additional campus facilities will remain open to continue the College’s academic mission.

A number of key steps have been taken to help faculty prepare for remote instruction:

  • CAFÉ has published a resource with links to a variety of tutorials and guides to help faculty effectively use various Blackboard tools. This document and additional resources can be found in the “Announcements” area of the Faculty tab on CardinalNet.
  • CAFÉ is hosting numerous webinars on Blackboard Collaborate that will enable faculty to hold real-time “virtual classroom” sessions and/or office hours with students.
  • CAFÉ will be using Microsoft TEAMS as a way for instructional designers to provide high volume support for faculty.
  • If you have additional questions, please contact your department chair or academic dean.

Faculty are expected to fulfill their responsibilities, but can do so using the variety of remote instructional strategies and remote communication tools available to them on or off-campus. Campus committees may continue to meet, via remote participation.

Faculty are not to meet in-person with any individual or small groups of students at this time, even if using social distancing strategies.  Requests for exceptions to this policy should be directed to the appropriate academic dean.

Individual faculty should not purchase additional equipment or software at this time and assume they will be reimbursed for the purchase. Instructors should consult with Instructional Technology and CAFE regarding currently available instructional tools and equipment.

Students who need assistance accessing necessary technology such as computer or WiFi access to fully engage in remote instruction can contact Student Affairs at studentaffairs@noctrl.edu for assistance.

The Carnegie Hall computer labs are available on campus to students; all other computer labs are closed at this time. To request access to Carnegie Hall, students should email campussafety@noctrl.edu. Students using computers in one of the Carnegie labs, should practice appropriate social distancing when doing so. 

Some Internet Service Providers may be offering free or reduced cost Internet access options for individuals who do not otherwise have access to WiFi in their homes.

Faculty are encouraged to use maximum flexibility when working with students with limited or no off-campus Internet access. Seek creative alternative assignments and focus on ensuring that students achieve critical learning outcomes for the course as best as possible under these unprecedented circumstances.

Registration for the 2020-21 academic year has been postponed. It is anticipated that priority registration will now begin on Monday, April 6. Students have been informed of this change and will be provided with a new priority registration date and time in the near future.

The Office of the Registrar will accept email approvals sent to registrar@noctrl.edu in lieu of physical signatures on all forms for the 2020-21 enrollment period. Students will be allowed to forward enrollment forms, along with an email chain in which you have agreed to 1) waive a prerequisite to your course for them; or 2) to allow them to be added to a specific course section. Please be clear what you are authorizing in the email thread and always include the semester, course, and section # (2019FA ACCT*201*1).

Information for Staff & Supervisors

Each of the College’s vice presidents will work with their respective divisions to establish plans and expectations for a temporary remote work model, which will begin later this week. The remote work model will be reevaluated in two weeks and adjusted as conditions warrant.

Permanent faculty, staff and administrators will continue to receive their regular compensation and benefits until further notice, and the Office of Human Resources will continue to process payroll and administer benefits following the standard timelines.

Your supervisor will work with you and your team to establish a remote work plan which addresses the work to be completed, work schedules, communication and collaboration with others, and team-specific guidelines.

Employees who are unable to work, even remotely, due to their own health condition or the health condition of a household member should communicate this information to their supervisor during the development of the remote work plan. Supervisors should contact the Office of Human Resources for additional guidance regarding how to address these needs.

Employees who are unable to work, even remotely, due to their own health condition or the health condition of a household member should communicate this information to their supervisor during the development of the remote work plan. Supervisors should contact the Office of Human Resources for additional guidance regarding how to address these needs.

Hourly (non-exempt) employees will continue to receive their regular pay until further notice. They will complete a timesheet reflecting their standard work schedule, recording all hours actually worked as normal, and all hours not worked as “Special Closing.” Part-time employees with variable schedules will be instructed on the number of hours to record on their timesheet, reflecting an average of the last two pay periods.

The College’s decision to limit employees’ access to campus was made with a focus on the health and well-being of the campus community and a commitment to helping limit the spread of the virus. Employees who are not required to work on-campus but wish to do so for all or part of the time, should consult with their supervisor. Supervisors should receive approval from their respective vice president.

Part-time employees with variable schedules will be instructed on the total number of hours (worked or “Special Closing”) to record on their timesheet, which will reflect an average of the last two pay periods.

All non-exempt employees must use the online timesheet to record their hours, and submit to their supervisor in time to allow the supervisor to review and approve before each payroll cutoff.  

Campus Facilities & ITS Support

As of March 17, students not assigned to campus housing do not have card access to any campus facilities.

Students in need of technology or computer access during the remote instruction period can email campussafety@noctrl.edu to request access to the computer labs in Carnegie Hall. Students who may need additional access to campus facilities should reach out to the dean of the appropriate academic department.

All campus buildings will be locked 24/7 starting Thursday, March 19. Faculty and staff access will remain unchanged with the exception of fitness facilities in Merner Field House and the Residence Hall/Recreation Center, which will remain closed until further notice.

While closed, CAFÉ staff will provide ongoing remote instructional support via Microsoft TEAMS and cafe@noctrl.edu; 

Library staff will provide reference and resource guidance via chat and email during the following hours:

  • Monday-Thursday 8 a.m. – 10 p.m.
  • Friday 8-a.m.- 4:30 p.m. 
  • Saturday 11 a.m. – 7 p.m.
  • Sunday 11 a.m. – 8 p.m. 

More details regarding library services can be found at library.noctrl.edu or via library@noctrl.edu.

At this time, the Dyson Wellness Center (DWC) is available to serve clients via phone during regular business hours (Monday – Friday, 8 a.m. – 4:30 p.m). Medical staff will provide phone consultations. Counselors and the Campus Advocate will provide services through phone consultations and phone appointments. Eligible employees may continue to utilize medical and advocacy services and eligible studentsmay continue to utilize medical, counseling, and advocacy services. Those ineligible for services are welcome to call the DWC to request off-campus resources/referrals. If you have a currently scheduled appointment with the DWC, you can expect that a member of the DWC team will reach out to you with instructions for moving that appointment to the telehealth model. Those seeking services or in need of a referral should call the DWC at 630-637-5550.

As of Wednesday, March 25, the Campus Postal Center will be open during reduced hours, from 8 a.m. to 12 p.m., Monday through Friday, until further notice.

Students should take steps to minimize or halt the flow of incoming letters and packages and make sure any new items are not shipped to the College.

Students unable to pick up in person or who are not returning to campus should email campusmailroom@noctrl.edu to make arrangements to have their items returned/shipped to their desired location. The Postal Center will continue to contact students via email who receive packages at the Postal Center and will work with students to find solutions for any items that are shipped to the Postal Center during this period.

For packages delivered to campus via the USPS:

  • Items can be forwarded to a preferred location provided by the student.
  • If the student’s home address is not where the package/mail is to be forwarded, please provide the Postal Center with the desired forwarding address.

For packages delivered to campus via a carrier (UPS, FedEx or DHL):

  • Students will need to arrange new shipping for the item. Please contact the Campus Postal Center to discuss shipping options and costs.

The Campus Postal Center will hold all of the letter mail and packages currently in its care through the end of the spring semester. Students will be able to pick up all items upon return to campus at such time. Any future student shipments received in the Postal Center will be processed and stored within the facility. Students will then be notified with instructions for retrieval, which should largely follow the process for existing letter mail and packages outlined above.

As of Thursday, March 19, departments must go to the Postal Center (451 S. Brainard off the north circle drive) to pick up letters and packages that would have otherwise been delivered to their office.

Questions can be emailed to campusmailroom@noctrl.edu or call the Campus Postal Center at 630-637-5120.

Oesterle Library is physically closed, but students, faculty and staff can access online resources via the Oesterle Library website.

Please return all checked out materials by the end of day on Wednesday, March 18, or keep them until the library reopens. There will be no fines or penalties for late returns.

While closed, CAFÉ staff will provide ongoing remote instructional support via Microsoft TEAMS and cafe@noctrl.edu; 

Library staff will provide reference and resource guidance via chat and email during the following hours:

  • Monday-Thursday 8 a.m. – 10 p.m.
  • Friday 8-a.m.- 4:30 p.m. 
  • Saturday 11 a.m. – 7 p.m.
  • Sunday 11 a.m. – 8 p.m. 

More details regarding library services can be found at library.noctrl.edu or via library@noctrl.edu 

Kaufman Dining Hall will continue campus food service, but will be implementing some changes. Starting March 16, rather than a self-service model, all food will be served directly to students, and the dining hall will use disposable products. These steps are being taken for health and safety reasons as part of the plan to minimize the spread of illness.

Visit new.dineoncampus.com/ncc for up-to-date information regarding hours of operation.

Please note the following dining options will be closed beginning March 14 until further notice:

  • Rolland Center Boilerhouse
  • The Cage
  • Au Bon Pain
  • Freshens
  •  

The ITS team plans to maintain its normal support hours, though most ITS personnel will be working remotely, and will be supporting other campus individuals also working remotely.

Note that many self-help resources are available via the ITS website: https://its.noctrl.edu

Help Desk Normal Hours of Operation 
Monday – Friday: 8 a.m. – 4:30 p.m. 

Help Desk Extended Hours (Revised) 
Extended hours will be available by email or voicemail only. Student workers will be monitoring the Help Desk ticketing system and assisting with issues after-hours. Critical issues will be escalated to members of the ITS staff. 

Monday – Thursday: 4:30 p.m. – 8 p.m. 
Saturday:  9 a.m. – 4 p.m. 
Sunday: (temporarily available through March 29): 10 a.m. – 3 p.m. 

Contacting the Help Desk 

  • Email the Help Desk at helpdesk@noctrl.edu. Email is the preferred method of contact, and will allow the ITS staff to provide you with quicker service in this remote environment. 
  • The Help Desk phone number, 630-637-5440, will go directly to voicemail.  Voicemails will be logged in our ticketing system automatically.
  • If you need immediate assistance during normal support hours, dial “5” during the voicemail greeting to be connected with a full-time ITS staff member.
  • Note that the immediate assistance number can only receive one call at a time. Please leave a voicemail if ITS staff is already helping another caller.
  • The ITS Help Desk office in Carnegie 110 is closed and will not be servicing walk-ins. Issues requiring in-person support will be by appointment only.

Additional Information
As the College moves to support online instruction and remote work, support response times may be affected as a result. Please be patient as the ITS team will do its best to provide the highest quality support possible to all students, faculty and staff.

Please be extra vigilant regarding account and password security.  There has been an increase in the number of scams circulating via email regarding the COVID-19 crisis. The College asks that you thoughtfully inspect every message before opening attachments or clicking on links. Please be mindful of the following tips:

  • Do not click on any links in an email from a sender you don’t recognize or in a message that you are not expecting. 
  • Do not open attachments that you are not expecting.
  • If you have already clicked on a link in a message and provided any information, please notify ITS. 
  • If you are unsure of the legitimacy of a message, please check with the ITS Help Desk before proceeding.

Contacting the Help Desk 

  • Email the Help Desk at helpdesk@noctrl.edu. Email is the preferred method of contact, and will allow the ITS staff to provide you with quicker service in this remote environment. 
  • The Help Desk phone number, 630-637-5440, will go directly to voicemail.  Voicemails will be logged in our ticketing system automatically.
  • If you need immediate assistance during normal support hours, dial “5” during the voicemail greeting to be connected with a full-time ITS staff member.
  • Note that the immediate assistance number can only receive one call at a time. Please leave a voicemail if ITS staff is already helping another caller.
  • The ITS Help Desk office in Carnegie 110 is closed and will not be servicing walk-ins. Issues requiring in-person support will be by appointment only.

Campus Events & Athletics

All in-person club and organization meetings and events are cancelled for the remainder of the spring semester.

All academic fine arts events are cancelled for the remainder of the spring semester, and event organizers will communicate with their respective constituents accordingly.

Sadly, the current circumstances prevent us from hosting this year’s Honors Day and Commencement events as currently planned. In the coming days, we will evaluate our options for celebrating the scholarly achievements of our students and the Class of 2020, and will communicate accordingly.

If you have questions about upcoming camps or conferences, please contact the Office of Conference Services & Camps at 630-637-5560. If you have questions about upcoming concerts or performances, please contact the Department of Fine & Performing Arts at 630-637-7469.

All academic fine arts events are cancelled for the remainder of the spring semester, and event organizers will communicate with their respective constituents accordingly.

The NCAA has announced the cancellation of all remaining winter and spring championships. This decision pertains to winter season NCAA championship events in basketball, indoor track & field and wrestling in which North Central College teams were scheduled to compete.

The CCIW Council of Presidents voted to cancel all conference competition for the remainder of the winter and spring seasons.

The College has canceled all remaining winter and spring athletics competitions and practices, including the non-traditional season. The College’s weight room in the Merner Field House and the fitness center in the Residence Hall/Recreation Center will be closed until further notice.

Travel & Study Abroad

Due to travel guidance from the CDC and the U.S. Department of State, the College has canceled all May Term 2020 Cardinal Destination Courses Abroad (CDCA). Students with questions can contact the Center for Global Education at 630-637-5132 or cge@noctrl.edu. We appreciate your patience as we work with our partners across campus to best support your needs and respond to your questions as quickly as possible.

Additional decisions made by the College regarding current and upcoming study abroad programs include:

  • In February, the College canceled its May Term course to China
  • On March 3, the College strongly recommended that students studying abroad in Italy return to their home countries and self-quarantine at their permanent residence for 14 days.
  • On March 6, the College canceled its May Term course to Japan
  • On March 6, the College’s partner university in Japan canceled spring semester classes for all inbound and outbound students
  • On March 10, the College canceled its May Term immersion trip to Peru, and a June trip for students to participate in the Oxford Global Challenge in Oxford, UK
  • On March 12, the College required all students studying abroad in Europe to return to their home countries as soon as possible
  • On March 16, the College required all students studying abroad to return to their home countries as soon as possible

The following restrictions are in place regarding all non-essential College-related travel, effective through at least April 10:

  • All College-related international travel is prohibited, with the exception of any student on a study abroad program who chooses to return home from their program
  • Members of the campus community returning from any CDC-designated Level 3 country are required to self-quarantine away from campus for 14 days due to an increased risk, and to inform the College by emailing the Dyson Wellness Center at dysonwellness@noctrl.edu
  • All College-related non-essential domestic air travel is prohibited (examples include conferences and off-site training sessions or workshops); while auto and rail travel is not restricted at this time, faculty and staff should consult with their respective dean or supervisor regarding all College-related travel

The following guidance is provided regarding personal travel through at least April 10:

  • All personal international travel is strongly discouraged, and members of the campus community returning from any CDC-designated Level 3 country are required to self-quarantine away from campus for 14 days due to an increased risk, and inform the College by emailing the Dyson Wellness Center at dysonwellness@noctrl.edu
  • Extreme caution and judgement are encouraged for all personal domestic travel and it is recommended that you check the state and territorial health department websites for the latest information prior to traveling.

Members of the campus community who choose to travel, whether for College-related or personal matters, should do so with the understanding that exposure to COVID-19 will result in a required 14-day self-quarantine before returning to campus. Additional travel guidance from the CDC is available here.

Per guidance from the CDC, anyone who has traveled to a Level 3-designated country must self-quarantine for 14 days before returning to campus. Visit the CDC website for a regularly updated list of travel advisories.

In addition, travelers returning from a Level 3 country should: 

  • Inform the College by emailing dysonwellness@noctrl.edu
  • If you develop symptoms, call your healthcare provider before going to a clinic or emergency room (ER)
  • Tell your healthcare provider about your recent travel and symptoms

Faculty or staff in need of assistance related to this requirement should contact Mary Spreitzer, assistant vice president for human resources, at 630-637-5754. Students in need of assistance related to this requirement should contact the Office of Student Affairs at 630-637-5151.

For more information about what it means to quarantine, see “What does it mean to quarantine?” in the Health & Wellness section above.

There is still much uncertainty and international travel restrictions are changing daily. College administrators are carefully monitoring the situation to ensure the safety of our students, faculty and staff. The College’s Center for Global Education is working closely with the Office of Residence Life to address international student’s potential summer housing needs. All international students should report summer travel plans to the Center for Global Education staff by emailing cge@noctrl.edu.

Every student’s situation is different. We encourage you to email the College’s Primary Designated School Official (PDSO) and Responsible Officer (RO), Jesus Velasco, at jevelasco@noctrl.edu to learn more about maintaining your student visa status.

Health & Wellness

The College announced the first confirmed case of COVID-19 among its campus community on March 21. More information is available here.

According to the Centers for Disease Control and Prevention (CDC), coronaviruses are a large family of viruses that are common in people and many different species of animals. Rarely, animal coronaviruses can infect people and then spread between people such as with MERS-CoV, SARS-CoV, and now with this new virus, named SARS-CoV-2 or COVID-19.

Signs and symptoms of COVID-19 may include:

  • Fever
  • Coughing
  • Shortness of breath or difficulty breathing

There is still much to learn about the virus, but it is currently believed to spread like other respiratory viruses—such as the flu—by people who have the infection coughing, sneezing and/or touching shared surfaces. If these droplets are inhaled by others, or moved to the eyes, nose or mouth by contaminated hands, it can spread to that person.

  • You can reduce the risk of contracting and/or spreading COVID-19 and other viruses by taking the same tried-and-true steps that you would to prevent infection from the flu and the common cold:

    • Wash your hands often with soap and water for at least 20 seconds. If soap and water is not available, use hand sanitizer with 60-95% alcohol
    • Avoid touching your eyes, nose or mouth with unwashed hands
    • Avoid contact with people who are sick
    • If you are sick, stay home and avoid close contact with others
    • Cover your mouth and nose with your elbow or a tissue when coughing or sneezing, and immediately dispose of the used tissue
    • Clean and disinfect frequently touched surfaces (e.g. door knobs, tables, light switches)
    • More information about preventing COVID-19 spread in communities is available here

Members of the campus community are strongly urged to stay home  if they are sick.

If you have symptoms such as a cough, fever or other respiratory issues, contact your regular healthcare provider in advance. Do not show up at the Dyson Wellness Center, a clinic, urgent care, emergency room or other health facility without calling first, as providers need to take special measures to protect themselves and other patients. Telemedicine may also be available, enabling you to consult a provider from home. If you feel that you are experiencing a life-threatening emergency, call 9-1-1.

If you do not have a regular healthcare provider, call the Dyson Wellness Center at 630-637-5550. Or you can call the Illinois COVID-19 Hotline at 1-800-889-3931 or email dph.sick@illinois.gov anytime, 24 hours, seven days a week.

  • According to the CDC, older adults and those with severe chronic medical conditions like heart, lung or kidney disease may be at higher risk for more serious COVID-19 illness. Students who are high-risk can contact the College’s Office of Disability Services at 630-637-5264 with questions or for additional information and resources, faculty can contact the Office of the Provost or the Office of Human Resources, and staff can contact the Office of Human Resources.

    In addition, the CDC recommends that you:

    • Consult with your medical provider for more information about monitoring your health for symptoms suggestive of COVID-19
    • Stay at home as much as possible
    • Make sure you have access to several weeks of medications and supplies in case you need to stay home for a prolonged period of time
    • When in public, distance yourself from those who may be sick, limit close contact with others and wash your hands often
    • Avoid crowds
    • More information is available here

At this time, only a healthcare provider can request a test for COVID-19. These requests are made in alignment with local and state health agencies. Approvals are based on symptoms and risk factors such as travel history or exposure to individuals known to have the disease. 

If you are experiencing symptoms consistent with COVID-19, do not go to a health care provider before calling in advance.

If you are a student being tested for COVID-19 or have been asked to self-quarantine, please notify Student Affairs at 630-637-5151 or studentsaffairs@noctrl.edu. If you are a faculty or staff member being tested for COVID-19 or have been asked to self-quarantine, please notify the Office of Human Resources at humanresources@noctrl.edu

If you do not have a regular healthcare provider, call the Dyson Wellness Center at 630-637-5550. Or you can call the Illinois COVID-19 Hotline at 1-800-889-3931 or email dph.sick@illinois.gov anytime, 24 hours, seven days a week.

The CDC defines quarantine as a means separating a person or group of people who have been exposed to a contagious disease but have not developed symptoms from others who have not been exposed, in an effort to prevent the possible spread of that disease. Quarantine is usually established for the incubation period of the communicable disease, which is the span of time during which people have developed illness after exposure. For COVID-19, the period of quarantine is 14 days from the last date of exposure, because 14 days is the longest incubation period seen for similar coronaviruses. Someone who has been released from COVID-19 quarantine is not considered a risk for spreading the virus to others because they have not developed illness during the incubation period.

The College has a dedicated institutional response team that is actively monitoring the latest developments related to COVID-19, along with guidance from local, regional and national health authorities, in order to establish contingency plans.

The College has implemented a Coronavirus (COVID-19) Updates website (info.northcentralcollege.edu) with up-to-date information and resources regarding the College’s response to the COVID-19 outbreak. The College has also been communicating with members of the campus community and parents of current students via email and social media.

We encourage anyone with questions or concerns regarding COVID-19 to reach out to the appropriate department by visiting info.northcentralcollege.edu/contact-us.

We understand that recent events and unknown factors related to COVID-19 can be stressful for members of our campus community. This is an important time for our campus community to support one another mentally, emotionally and spiritually.

Support is available through the Dyson Wellness Center, and through other offices and departments across the College. If you or someone you know is struggling, please reach out to available resources for additional support.

With the goal of minimizing the public health risk to our campus community related to the COVID-19 outbreak, the College has taken a number of measures, including:

  • Established an institutional response team to monitor the latest developments related to COVID-19, along with guidance from local, regional and national health authorities, in order to establish contingency plans.
  • Suspended in-person undergraduate classes as of Monday, March 16, through the remainder of the spring semester, and closed campus residence halls. Please reference additional FAQs below for more information on this measure.
  • Implemented a COVID-19 Updates website with up-to-date information and resources regarding the College’s response to the COVID-19 outbreak.
  • Increased cleaning protocol for all campus facilities, including regular cleaning of high-touch services such as door knobs, desks and faucet handles with the appropriate disinfectant supplies, as well as nightly deep cleanings of high-traffic areas.
  • Engaged in a campus-wide disease prevention and handwashing campaign by posting “Stop the Spread of Germs” and “Clean Your Hands!” flyers from the DuPage County Health Department in all restrooms and various other locations across campus.

Additional Resources

The College is fortunate to be part of a broader community that has a robust healthcare system and has access to local, regional and national health sources. More information about COVID-19 is available via the resources below.